Legal & Policies

Our commitment to transparency, privacy, and responsible data use

Privacy Policy Terms & Conditions Cookies Policy
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Privacy Policy

Last updated: January 2024

1. Information We Collect

Gainer's Academy ("we", "us", or "our") collects information you provide directly to us when you enroll, fill out contact forms, or interact with our website. This may include:

  • Personal identification information (name, email address, phone number)
  • Academic information (grade, subjects of interest, current school/college)
  • Parent or guardian information for students under 18
  • Payment information processed securely through our payment providers

2. How We Use Your Information

We use the information we collect to:

  • Process enrollments and manage your account
  • Communicate about courses, schedules, and academic performance
  • Send important notifications via SMS and email
  • Improve our educational services and course offerings
  • Respond to your inquiries and provide customer support

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

  • Service providers who assist in operating our platform and mobile application
  • Payment processors for secure transaction handling
  • Legal authorities when required by applicable law

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights or for any privacy-related queries, please contact us at gainerscademy@gmail.com.

6. Children's Privacy

Our services are intended for students of all ages including minors. For students under 18, we require parental consent at enrollment. Parents have the right to review, modify, or request deletion of their child's information at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

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Terms & Conditions

Last updated: January 2024

1. Acceptance of Terms

By enrolling at Gainer's Academy or accessing our website and mobile application, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Enrollment and Registration

Enrollment is subject to availability and acceptance by Gainer's Academy. We reserve the right to decline enrollment at our discretion. All information provided during registration must be accurate and up to date.

3. Course Access and Usage

  • Enrolled students are granted a non-transferable license to access course materials
  • Course materials are for personal educational use only and may not be redistributed
  • Recording of live sessions without prior written consent is prohibited
  • Login credentials must not be shared with others

4. Fees and Payment

Course fees are payable as per the chosen plan. Late payments may result in suspension of access. Fee structures are subject to change with prior notice to enrolled students.

5. Refund Policy

  • Within 7 days of enrollment: Full refund applicable
  • Between 7–15 days: Partial refund after deducting administrative charges
  • After 15 days: No refund applicable under normal circumstances
  • Exceptions may be considered for documented medical emergencies

6. Code of Conduct

Students are expected to maintain respectful behavior in all interactions — in-person, online, and through the mobile application. Disruptive, abusive, or inappropriate behavior may result in immediate suspension without refund.

7. Intellectual Property

All course materials, videos, notes, and content provided by Gainer's Academy are the intellectual property of Gainer's Academy and Mr. Karan Gupta. Unauthorized reproduction, distribution, or use is strictly prohibited.

8. Limitation of Liability

Gainer's Academy is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the fees paid by the student for the relevant course.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

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Cookies Policy

Last updated: January 2024

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

2. How We Use Cookies

Gainer's Academy uses cookies for the following purposes:

  • Essential cookies: Required for core website functionality such as session management and login
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Preference cookies: Remember your settings and preferences for a better experience

3. Third-Party Cookies

We may use cookies from third-party services including Google Analytics, Google Maps, and embedded media providers. These third parties have their own privacy policies governing their cookie usage.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete all or specific cookies
  • Block cookies from specific sites
  • Block all cookies (note: this may affect website functionality)

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings or contacting us at gainerscademy@gmail.com.